Privacy Policy
Effective Date: June 10, 2025
Welcome to CleoLyte. Your privacy is important to us. This Privacy Policy outlines how CleoLyte collects, uses, and protects your personal information—including data that identifies or can be linked to you or your household (“Personal Data”). This Policy applies to all CleoLyte services, including our Shopify-powered website at www.cleolyte.com (the “Site”).
We encourage you to review this Privacy Policy carefully to understand our online data practices. By using our Site or interacting with us through any other digital channel, you agree to the terms outlined below. If you do not agree with our privacy practices or data usage policies, please refrain from using our Site or submitting your personal information.Â
We are committed to maintaining high standards in eCommerce data privacy and online security. This Privacy Policy may be updated from time to time to reflect changes in our services or applicable laws. The most current version will always be posted on our Site, with the last updated date clearly indicated at the top.Â
Types of Personal Information We Collect
To provide a seamless and secure shopping experience, CleoLyte collects specific types of personal data when you browse or make a purchase on our Shopify-powered website. Below is an overview of the categories of customer information we may collect:Â
- Contact & Identity Information: This includes your full name, email address, mailing/shipping address, phone number, and IP address—used to process orders, provide customer support, and prevent fraud.
- Payment Details: We securely process your credit card or PayPal information at checkout through trusted third-party payment processors. Note: CleoLyte does not store your full payment details on our servers.
- Order & Transaction History: Information about your purchases, including product details, quantities, and transaction totals, helps us offer better service and personalized promotions.
- Online Browsing Activity: We track your interactions with our website, including pages viewed, time spent, device type, and ad engagement. This helps us improve your online shopping experience and optimize site performance.
- Customer Preference Insights: We may analyze your browsing and purchase behavior to understand your interests and create tailored product recommendations or marketing content.
CleoLyte is committed to protecting your privacy and only collecting customer data necessary to enhance your experience on our site.
How We Collect Customer Information
At CleoLyte, we gather personal information from a variety of trusted sources to support your shopping experience and enhance our website performance. Here’s how we collect customer data on our Shopify store:Â
Directly from You:
- When you create an account or place an order through our secure checkout.
- When you subscribe to our email newsletter, SMS alerts, or other promotional communications.
- When you contact our customer support team for assistance.
- When you enter your payment details to complete a transaction.
Automatically Through Your Activity:
- As you browse our site, we collect data on your interactions, such as product views and cart activity, to personalize your shopping journey.
From Third-Party Services:
- We may receive information from payment gateways, email marketing platforms, and analytics providers that help us process orders, send updates, and optimize our website performance.
These sources allow us to better understand your preferences, provide secure transactions, and deliver a more personalized eCommerce experience.
How We Use Your Personal Information
At CleoLyte, we collect and use your personal information to provide a seamless and secure shopping experience on our Shopify website. Here's how we use your data to serve you better:Â
1. Order Processing & Fulfillment
We use your information to manage transactions, process secure payments, fulfill orders quickly, and provide order status updates.
2. Personalized Shopping Experience
Your data helps us customize your online experience—showing you tailored product recommendations, content, and exclusive offers based on your preferences and browsing behavior.
3. Email Marketing & Promotions
With your consent, we send marketing emails, new product alerts, special discounts, and promotional updates that align with your interests. You can unsubscribe at any time.Â
4. Site Security & Fraud Prevention
We use your information to safeguard your data, monitor for suspicious activity, and prevent fraud or misuse of our online store.
5. Business Improvement & Analytics
Your data supports our internal operations, including website performance analytics, service enhancements, and product development to better meet your needs.
6. Legal Compliance & Dispute Resolution
We may use your information to comply with legal requirements, enforce our terms, and resolve any issues or disputes.
Third-Party Services
We may share necessary information with trusted third-party providers—like payment gateways, shipping partners, and email marketing platforms—to complete transactions and improve your shopping experience.
Targeted Advertising & Marketing Activities
To enhance your shopping experience and deliver relevant offers, we partner with trusted third-party advertising networks to display personalized ads on our Shopify store and across other websites you visit.
These advertising partners may collect data about your browsing activity—including pages visited, products viewed, and purchase behavior—using cookies, tracking pixels, and similar technologies. This data helps us deliver targeted promotions, exclusive deals, and product recommendations tailored to your interests.
Ad Preferences & Cookie Control
You can manage or disable cookies through your web browser settings at any time. To opt out of interest-based advertising, visit the Network Advertising Initiative or Digital Advertising Alliance websites. Please note that disabling cookies may limit certain features or personalization options on our Site.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our Shopify store. Cookies are small data files stored on your device through your web browser (with your consent). They help us:
- Remember your shopping cart so you can easily continue your purchase.
- Recognize your preferences and browsing history for faster, more personalized visits.
- Track marketing performance and analyze site traffic, user behavior, and ad interactions.
These tools allow us to deliver tailored product suggestions, optimize site functionality, and enhance overall user experience.
Managing Cookies
You can choose to disable or manage cookies through your browser settings. However, please note that certain features—such as cart recovery or personalized recommendations—may not work properly without cookies enabled.
How We Share Your Personal Data with Third Parties
At CleoLyte, we prioritize your privacy and do not sell, trade, or share your personal data with outside parties—except in specific, trusted situations:
- Trusted Service Providers: We may share your personal information with reliable third-party vendors like payment processors, shipping companies, and marketing partners to efficiently fulfill your orders and enhance your shopping experience.
- Business Transfers: In the event of a merger, acquisition, or sale of CleoLyte assets, your personal data may be transferred as part of the business transaction.
- Legal Compliance: We may disclose your personal data to comply with legal obligations, court orders, or regulatory requests to protect our customers and operate within the law.
Your Privacy Rights and Data Protection
At CleoLyte, we respect your privacy and are committed to protecting your personal data. If you’re a California resident or located elsewhere, you have important rights regarding your personal information, including the ability to:
- Access Your Personal Data: Request a copy of the personal information we have collected about you.
- Delete Your Personal Data: Ask for the removal of your data, subject to certain legal exceptions.
- Opt-Out of Data Sale & Marketing: Choose to opt-out of the sale of your personal data or stop receiving direct marketing communications.
- Correct Your Personal Information: Request updates or corrections to any inaccurate or incomplete data we maintain.
To exercise your privacy rights or for any questions about your personal data, please contact us using the information below.
Privacy Rights and Data Protection
At CleoLyte, we respect your privacy and are committed to protecting your personal data. If you’re a California resident or located elsewhere, you have important rights regarding your personal information, including the ability to:
- Access Your Personal Data: Request a copy of the personal information we have collected about you.
- Delete Your Personal Data: Ask for the removal of your data, subject to certain legal exceptions.
- Opt-Out of Data Sale & Marketing: Choose to opt-out of the sale of your personal data or stop receiving direct marketing communications.
- Correct Your Personal Information: Request updates or corrections to any inaccurate or incomplete data we maintain.
To exercise your privacy rights or for any questions about your personal data, please contact us using the information below.
Security & Customer Data Protection
At CleoLyte, we prioritize your privacy by using advanced security measures to protect your personal data from unauthorized access, misuse, alteration, or loss. Our Shopify store is equipped with secure encryption protocols and trusted technologies to safeguard all customer information. However, while we follow best practices for secure data transmission and storage, no online system can guarantee 100% protection against cyber threats.
Links to Other Websites
Sometimes, our online store may link to other websites we think you might find helpful or interesting. Just a heads-up — we don’t control those sites and aren’t responsible for how they handle your personal information. We always recommend checking their privacy policies before entering any personal details.
Contact Us
If you have any questions about our Privacy Policy or wish to exercise your rights related to your Personal Data, please reach out to us:
CleoLyte
Email: hello@cleolyte.com